normally the success and efficiency of the system is calculated as the ratio of resolved cases over reported cases. 
vg.  
resolved case      5         
------------------= ---------=0.5
reported case      10
now let us find out how many cases are reported , just look at another way.
instances reported    10
----------------------=--------= 0.01
instances occurred    1000
now let us combine with the above then the efficiency comes to 
=0.01x0.5 = 0.005
thats how the equation should have to be treated.
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